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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Don Vandijk

August 27, 2026

5  out of  5
rating by Don Vandijk
"My experience with Jackie at Tom Gleeson's State Farm Office was FANTASTIC.
I stopped in, just expecting to make an appointment, but she was able to accommodate and get me coverage on the same visit ! Jackie did a very good job explaining my policy and everything I should expect !
Thank you, thank you, THANK YOU"
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thomas Pernell

August 13, 2026

5  out of  5
rating by thomas Pernell
"Tom Gleeson state Farm Rocks! Best service! Jackie was friendly, efficient and courteous! She went beyond and made my purchase for second car seamless! Thanks State Farm and Tom Gleeson with knowledgeable Jackie!"
We responded:
"Thank you so much for your wonderful feedback of us here at Tom Gleeson’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Tom Gleeson’s Insurance Team "
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Jim Erickson

August 7, 2026

5  out of  5
rating by Jim Erickson
"I worked with Jackie to clarify questions about our home insurance. She was able to give us some options to consider and did it in a timely and professional manner. We're very happy with the results and will definitely reach out to Jackie if we have any questions in the future. She's the best!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Tom Gleeson’s team. "
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Tai Sanchez

May 1, 2026

5  out of  5
rating by Tai Sanchez
"5 stars. Needed lots of changes done over the phone as I'm not even in California.Jackie got it done. No red tape. She was quick to call me back. Knowledgeable, and never had to hand me off to somebody else, the buck stopped with her.She's the man I mean Woman"
We responded:
"Tai, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Tom Gleeson’s Team is just a call or email away!"
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Jay Rothman

March 31, 2026

5  out of  5
rating by Jay Rothman
"Working with Jackie was a pleasure. She was extremely accommodating, fair, and prompt in her communication. I strongly recommend her and Tom's services."
We responded:
"Jay, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Toni Lynn Beltran-Arroyo

January 26, 2026

5  out of  5
rating by Toni Lynn Beltran-Arroyo
"Was very easy to switch to State Farm!!!"
We responded:
"We appreciate your review, Toni. We are so happy that you had such a wonderful experience with State Farm Agent Tom Gleeson’s Team here in Palm Springs ! "
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Dana Torrey

December 31, 2025

5  out of  5
rating by Dana Torrey
"It pays to have an agent like Tom Gleeson! I was sick while on vacation in Germany and to enter the clinic there I had to put 1,000 Euros on my credit card and the final bill was almost that much. I'm grateful that my State Farm insurance covered the costs. Fortunately, my account rep, Marisela, was here to help me navigate the process of getting reimbursed. It was a six month process! There were a few hurdles and she did all the legwork to help me get the correct paperwork to State Farm and follow up with them to get me the proper payment. That's just the cherry on top of a happy relationship - they've helped me over the years with all of my insurance needs and I couldn't be happier."
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Troy Joubert

December 22, 2025

5  out of  5
rating by Troy Joubert
"Andrew from State Farm moved my car insurance from Oregon to California. Very easy, thanks to Andrew."
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Mede Strong

November 15, 2025

5  out of  5
rating by Mede Strong
"Acct Rep Jackie was professional, personable & efficient in handling my insurance issue. Also, the underwriting team adjusted my rate very quickly, once I submitted what was requested of me. So, I DEFINITELY would recommend a person going to them for their car insurance matters!!! 😊"
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David Farrell

November 5, 2025

5  out of  5
rating by David Farrell
"Jackie is a star. She listened to my concerns and helped me determine what coverage I need. Once again I really appreciate the great customer service at Gleeson ."
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Charlie Thompson

October 31, 2025

5  out of  5
rating by Charlie Thompson
"Amazing service. Andrew provided me a great life insurance policy!"
We responded:
"Charlie, thanks for your great review! Glad Andrew what able to help you meet your needs!"
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Unique C

October 31, 2025

5  out of  5
rating by Unique C
"I’ve been insured with Tom Gleeson’s office for a few years and couldn’t be happier. Whenever I call with a question or have concerns regarding my policies, Jackie goes above & beyond to make sure I understand the details of my coverage. If you need an insurance agent, I highly recommend Tom Gleeson and his staff."
We responded:
"Unique, thanks for the outstanding review! It is always great to get feedback on the great work Jackie and Andrew are doing. Our agency is only as good as the quality service we provide...Andrew and Jackie do that service!"
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Info Info

October 30, 2025

5  out of  5
rating by Info Info
"Jackie listened patiently as I explained what I wanted to do and then quickly and efficiently sent me the documents needed. Very courteous and I would say provided a five star rating. ⭐️⭐️⭐️⭐️"
We responded:
"Thank you for the kind words about Jackie, she is an assett to the agency and to our customers! Please know we are always here for you. "
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Pascal Hoenig

October 23, 2025

5  out of  5
rating by Pascal Hoenig
"I have been a customer for 4 years now. My agent is Jackie Orozco and she is always extremely helpful in any situation. Greatly appreciate her work and dedication to the company"
We responded:
"Pascal, thanks for the review and your kind words about Jackie. She embodies the quality of service and care we are trying to achieve! Please know we are here for you!"
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DESIREE J. ZAMORA

September 30, 2025

5  out of  5
rating by DESIREE J. ZAMORA
"Andrew C. was absolutely great to me! He provided excellent service, helped me obtain life insurance, and also got my vehicles covered. He was very thorough and extensive with his knowledge, making the whole process smooth and easy to understand. I would definitely recommend him to anyone seeking information or guidance about life insurance or auto coverage."
We responded:
"Desiree, thank you for the great feedback on Andrew. He and Jackie are my right and left hands. I am so lucky to have them. They really take great care of our customers in helping meet their needs! If there is anything you need, let's us know."
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Yolanda Gonzalez

September 30, 2025

5  out of  5
rating by Yolanda Gonzalez
"Tom and his team are amazing to work with. I had a question regarding my insurance payments and Andrew helped explain the changes that had been going on. He also helped me understand how my mileage impacts my policy. Highly recommend Tom & his team. Thank you, Team Gleeson!"
We responded:
"Wow! Thank you for the wonderful review! We are so happy to have part of the State Farm Family, Yolanda...you and all of our policyholders are why we are here!"
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Jana Hendershot

August 26, 2025

5  out of  5
rating by Jana Hendershot
"State Farm Thomas Gleeson and his team aways give excellent and expedient service. They listen and truly care and make you feel as you are family..My grandma and mom both carried State Farm Insurance.. They will always have my vote. The best insurance, the best coverage, the best customer support. Thank you Tom Gleeson and to to excellent team."
We responded:
"Jana, thanks for your kind review. We have loved working with you over the years and look forward to the years ahead! It is great having you part of the State Farm family!"
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Daniel Munoz

August 25, 2025

5  out of  5
rating by Daniel Munoz
"Tom Gleeson and his staff are all AMAZING! Very professional all the way around! I've been with Tom Gleeson for 13 years, I would never change agent's, State Farm is the Best!
Thank you State Farm for all you do!"
We responded:
"Danny, thank you for the great review. We love having part of our agency and part of the State Farm family. I appreciate your business and look forward to working with you in the years to come!

Tom"
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Josh

July 18, 2025

1  out of  5
rating by Josh
"Leaving this company after two years due to “rate increase” you used to get rewarded for being a long term good driver/customer. Not anymore."
We responded:
"Josh, I have tried to locate you in my book of business but cant seem to find you. I am more than happy to speak with you about your concerns, but with out your last name and the fact that your concern is with the "company"-- an agent office has nothing to do with rate the company and the State of California dtermine rate...there is little i can do to help you. Here is State Farm's number to voice your concern, 800-782-8332."
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David Hoffmann

June 2, 2025

5  out of  5
rating by David Hoffmann
"Tom has been my agent for a long time, he is the best! He always has done what I wanted or needed. He is friendly, efficient and knowledgeable. His team members are great. If your looking for an agent he is your guy."
We responded:
"Dave, thanks for the review. We appreciate your business, and are here for you."
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Mark Thoma

May 20, 2025

5  out of  5
rating by Mark Thoma
"I can't say enough about how helpful and professional Tom and his staff are. In the last few years, I was involved in a car accident as well as a burglary that included car theft. With both claims, Tom responded quickly, walked me through the claims processes as well as assisted with them, and often followed up with me regarding the status. I have immense confidence in Tom as my insurance agent. He is honest and hard working. He cares about his clients. I can't imagine working with any other insurance professional than Tom."
We responded:
"Mark, thank you for the great review. You have been great to work with over the years. I am glad i have been able to walk with you and help out through some chalkenging times. I look forward to continuing to work with you. I appreciate the business and the friendship!"
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Peter Warhit

May 20, 2025

5  out of  5
rating by Peter Warhit
"Tom and his team are the best! We've had to file two claims in the last few years (one a collision and one a stolen car) and we couldn't have asked for better more personal and professional service. We were able to reach him right away and he was quick to initiate and walk us through the claims process. It was a stressful time for us, but Tom made us feel that we were in good hands with his professionalism and courtesy. He kept us updated on the claim processes throughout each ordeal and went above and beyond in making sure our claims were taken care of."
We responded:
"Peter, it has been great having you a part of the agency. You have been great to work with. I am glad I've been able to,provide State Farm's Good Neighbor Service. Thanks for your continued confidence in me and my team. We are here for you. Thanks for the business and your friendship!"
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David Sirek

May 20, 2025

5  out of  5
rating by David Sirek
"Tom Gleeson has been handling my insurance needs for many years, it has been a very positive experience. He and his staff are always professional and helpful. I would recommend him always."
We responded:
"David, thank you for your kind review. You have been wonderful to work with over the years. I appreciate the business and your friendship and look forward to taking care of your insurance needs in the years ahead."
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Richard Stevens

May 19, 2025

5  out of  5
rating by Richard Stevens
"Recently I sold my home and purchased a new place. I learned that State Farm put a hold on new home policies. To make things easier for me Tom Gleeson researched other insurance agents, gave them my policy details to help them get me quotes. Tom has gone way above the call for duty. He’s honest and very helpful."
We responded:
"Rich, thanks for the great review and kind words. While State Farm wasn't writing fire insurance when you bought your new place, I look forward to the day when i can I can bring you back to the State Farm family with your honeowners. I appreciate you sticking with me with your auto and umbrella. You are a great policyholder and,a great friend!"
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Nancy Booth

May 12, 2025

5  out of  5
rating by Nancy Booth
"I purchased my condo here in Palm Springs over 10 years ago and immediately looked for an insurance company to cover my home and auto. Luckily, I found Tom Gleeson. He's extremely knowledgeable about all things insurance. He laid out all the options available to me and thoroughly answered all my questions which allowed me to choose the best options for my situation. He stood firmly behind me on two claims and helped me navigate through the process. His staff is always very helpful whenever I call and appointments with Tom are scheduled quickly given his schedule."
We responded:
"Nancy, thank you for your review. We enjoy working with you and having you part of the agency. We look forward to continuing helping with your insurance needs!"